Terms and Conditions

1. Information About Us

fileflap.net is operated by FILM FEST GLOBAL LTD, a company registered in the United Kingdom.

You may contact us via [email protected].

2. Description of Service

FileFlap provides an online platform for uploading and sharing files. Users can upload files up to 5TB in size and share them via direct download links. No account registration is required to upload or download files.

3. Payments, Cancellations and Refunds

All payments for FileFlap services are generally non-refundable once the purchased service has been successfully delivered or used, including where storage, bandwidth, file uploads, downloads, or transfers have been consumed.

We do not offer refunds for change of mind, unused capacity, or services that have been successfully provided as described, except where required by applicable law.

If a service fails to work as advertised, experiences significant technical issues attributable to FileFlap, or is not delivered correctly, customers may be eligible for a full or partial refund or another appropriate remedy. Incorrect or duplicate charges will also be corrected.

Refund requests can be submitted to [email protected] with the relevant transaction details and an explanation of the issue.

Nothing in this policy affects your statutory consumer rights, including any applicable cancellation rights under UK law.

4. Acceptable Use

You agree not to use the Services to:

• Upload or distribute content that violates intellectual property rights.
• Upload illegal, harmful, defamatory, pornographic, or abusive content.
• Upload malware, viruses, or other harmful code.
• Circumvent storage or traffic limitations via automation or abuse.
• Engage in spam or any form of unsolicited messaging.

We reserve the right to remove or restrict access to any content or user at our discretion without notice.

5. File Retention and Limitations

• Files may be deleted after a set period of inactivity or if they breach our Terms.
• Storage and bandwidth limits may be enforced to ensure fair use.
• We do not guarantee permanent file availability.

6. No Warranties

Subject to your statutory rights, the Services are provided "as is" and "as available". We do not promise uninterrupted access or permanent availability of files, but nothing in this section excludes any obligations or remedies that cannot lawfully be excluded.

7. Limitation of Liability

To the extent permitted by applicable law, FileFlap excludes liability for losses arising from:

• The use or inability to use the Services.
• Unauthorized access to files.
• Loss or corruption of data.

Nothing in these Terms excludes or restricts liability for fraud, death or personal injury caused by negligence, or any other liability or consumer right that cannot legally be excluded or restricted.

8. Intellectual Property and Content Rights

You retain all rights to the content you upload. However, you grant us a limited license to store and transmit the content for the purpose of delivering the Services. You confirm that:

• You have the right to upload the content.
• The content does not infringe on third-party rights.

9. Copyright Infringement / DMCA Policy

FileFlap (Film Fest Global Ltd.) respects the intellectual property rights of others. Per the DMCA, we will respond expeditiously to claims of copyright infringement on the Site if submitted to our Copyright Agent as described below. Upon receipt of a notice alleging copyright infringement, We will take whatever action it deems appropriate within its sole discretion, including removal of the allegedly infringing materials and termination of access for repeat infringers of copyright-protected content.

If you believe that your intellectual property rights have been violated by us or by a third party who has uploaded materials to our website, please provide the following information to the designated Copyright Agent listed below:

• A description of the copyrighted work or other intellectual property that you claim has been infringed;
• A description of where the material that you claim is infringing is located on the Site;
• An address, telephone number, and email address where we can contact you and, if different, an email address where the alleged infringing party, if not we, can contact you;
• A statement that you have a good-faith belief that the use is not authorized by the copyright owner or other intellectual property rights owner, by its agent, or by law;
• A statement by you under penalty of perjury that the information in your notice is accurate and that you are the copyright or intellectual property owner or are authorized to act on the owner's behalf;
• Your electronic or physical signature.

FileFlap (Film Fest Global Ltd.) may request additional information before removing any allegedly infringing material. In the event we remove the allegedly infringing materials, we will immediately notify the person responsible for posting such materials that we removed or disabled access to the materials. We may also provide the responsible person with your email address so that the person may respond to your allegations.

Pursuant to 17 U.S.C. 512(c). FileFlap (Film Fest Global Ltd.) designated Copyright Agent is:

10. Privacy

We respect your privacy. We do not require personal information to use the Services. Please review our Privacy Policy for full details.

11. Changes to the Terms

We may update these Terms at any time. Continued use of the Services after changes are made constitutes acceptance of the updated Terms. The latest version will always be available on our website.

12. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.