Privacy Policy

1. What Information We Collect

We aim to keep data collection to a minimum. We do not require account registration.

We may collect:

This information is collected server-side without using cookies or browser storage. It is used solely to monitor visits, improve performance, and prevent abuse. We do not track individual users across sessions.

2. Use of Information

We use your information to:

• Deliver file upload and download services
• Notify senders or recipients if optional email fields are provided
• Monitor for abusive or illegal use
• Count and analyze anonymous visits to improve service performance (no cookies or tracking identifiers used)

We do not use your data for advertising or marketing.

3. Cookies

We currently do not use cookies or tracking technologies for analytics or advertising purposes. All visit tracking is done anonymously and server-side, without using cookies or storing identifiers in the browser.

If we introduce cookies in the future (e.g., for enhanced features), we will update this section and request user consent where legally required.

4. Data Sharing

We do not sell, rent, or trade user data.

We may share information with trusted service providers strictly for service delivery, such as:

• Email providers for notifications
• Cloud storage providers for file storage and delivery

We may disclose information if required by law or to protect our service from abuse.

5. Data Retention

• Files are retained temporarily and may be deleted after a set period or based on user actions.
• Technical logs may be stored for a limited time for security and diagnostics.
• Email addresses (if provided) are not retained beyond the duration of the file-sharing session.

6. Your Rights

As a UK or EU resident, you have the right to:

• Access any personal data we hold about you
• Request deletion of your data (where applicable)
• Object to or restrict processing
• Lodge a complaint with the UK Information Commissioner's Office (ICO)

To make a request, contact: [email protected]

7. Data Security

We implement industry-standard measures to protect data in transit and at rest, including encryption and secure storage. However, no online system can be 100% secure.

8. Children's Privacy

Our service is not intended for use by individuals under 13 years of age.

9. Visitor Tracking (No Cookies)

We use a cookie-free, server-side system to track visits to FileFlap.net. This system logs:

• Page URL accessed
• Timestamp
• IP address
• Browser type (from user-agent string)

This is done for security, performance analysis, and service improvement. No cookies or persistent browser identifiers are stored. This ensures compliance with privacy laws and does not require user consent under the UK GDPR or PECR.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here, and continued use of the service implies acceptance of the updated terms.

11. Contact

For questions or concerns about your privacy:

Email: [email protected]